Actualités & événements
Salons professionnels
Call Center World - Berlin
Fevrier 16, 2009 - Fevrier 19, 2009
Berlin, Germany
CallCenterWorld provides the perfect knowledge and networking platform for four days in its unique combination of a trade congress and trade fair. Over 7,000 visitors at Europe's biggest platform for knowledge transfer, networking, suppliers and service providers in the field of Contact Centre Management prove the uniqueness of the event. The congress highlight in 2009: A day with Bill Price based on the example of Amazon.

ICMI Call Center Demo Florida - Miami
Fevrier 25, 2009 - Fevrier 27, 2009
Miami, FL
The Call Center Demo and Conference features inspiring keynotes, conference tracks, a host of networking opportunities and a demo hall filled with the industry's leading companies.

SWPP Annual Conference - Nashville
Mars 26, 2009 - Mars 28, 2009
Nashville, TN
The Society of Workforce Planning Professional's Annual Conference offers multiple educational sessions, facilitated discussions on relevant topics, and a vendor showroom, as well as great food, exciting entertainment, and spectacular fun!

Frost & Sullivan's Customer Contact East - Bonita Springs, Florida
Avril 19, 2009 - Avril 21, 2009
Bonita Springs, Florida
This interactive forum has been designed to maximize your learning and networking potential by providing critical knowledge and case histories to learn from and take back to your organization to achieve your customer experience initiatives.

NICE User Conference - Dallas
Avril 20, 2009 - Avril 23, 2009
Dallas, Texas
Hundreds of NICE and IEX users will gather together in Dallas, Texas to attend the NICE User Conference. Combining informative educational sessions with engaging networking opportunities, the annual conference creates a perfect environment for attendees to exchange innovative ideas, discover exciting new product announcements and develop industry contacts.

Avaya's InAAU Conference - Orlando
Mai 17, 2009 - Mai 21, 2009
Orlando, Florida
The International Alliance of Avaya Users brings together its members to transform technology into reality. The InAAU's mission is to be the user group for customers of Avaya products and services. Through its business partnership with Avaya, Inc. and its Business Partner organizations, they influence product, service, and policy direction for the benefit of the membership.

ICMI Call Center Demo - Austin
Juin 1, 2009 - Juin 3, 2009
Austin, Texas
ICMI's Call Center Demo and Conference features inspiring keynotes, conference tracks, a host of networking opportunities and a demo hall filled with the industry's leading companies.  IEX TotalView user PFSweb will host a tour of its state-of-the-art facility as part of the conference agenda.

Northeast Contact Center Forum - Foxborough
Juin 9, 2009
Foxborough, MA
Founded in 2001 by Boston-area contact center executives as a grass roots organization, the NECCF is dedicated to addressing the needs of industry professionals by facilitating networking and best practice sharing opportunities at its annual vendor expo.

IARE Annual Conference - St. Louis
Septembre 20, 2009 - Septembre 23, 2009
St. Louis, Missouri

The International Association of Reservation Executive's (IARE) 2008 Conference promises to deliver maximum value for your investment and promises to be an experience you can't afford to miss! The Conference Planning Committee is working hard to deliver more content-rich sessions and interactive learning opportunities.